Data Management

We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

Use and Disclosure of Data
Your data will only be used internally by AUSTECH for the purposes indicated above.

Data Quality
AUSTECH takes reasonable steps to ensure that the data collected and used internally are accurate and up-to-date.

Data Security
AUSTECH uses high technology physical and electronic security systems to protect your data from unauthorised access or improper use. However, AUSTECH cannot guarantee that information submitted online over the Internet is completely secure.

Accessing and Correcting Personal Information
Access to personal information which AUSTECH holds about an individual can be gained by that person making application for access to our Privacy Officer, contact details as above.
If the granting of access results in the identification of information that is not accurate, complete or up-to-date, generally, we will make corrections to the information. We will respond to the request as quickly as possible, but not more than 14 days after the request has been made.

AUSTECH will not knowingly adopt, use or disclose an identifier that has been assigned by a Commonwealth Government agency.

If you wish to offer a pseudonym, or to communicate with us using an identifier other than your name, you are free to do so. However, we reserve the right to ignore data of a frivolous or vexatious nature.

Transborder Data Flows
We will use your data internally. This may involve the transmission of your data to AUSTECH approved Partner in other countries.

Sensitive Information
AUSTECH will not set out to collect personal data of a sensitive nature as defined by the Federal Privacy Commissioner. Should sensitive data be offered, even with the consent of the individual, AUSTECH will destroy all records to the satisfaction of the Privacy Officer.

Making a Complaint
If you have a complaint about how AUSTECH is handling your personal information, the complaint should be directed in writing to our Privacy Officer, contact details as on The Officer will respond to the complaint as quickly as possible but not more than 28 days after the complaint has been made.
If you are not satisfied with the response or outcome of the enquiry, you should raise the complaint The Federal Privacy Commissioner in the respective country, who is also the Code Adjudicator, is responsible for accepting, investigating and making a decision on a complaint.